HC400 and HC1200 on HPE Hardware: Create an Array Diagnostic Utility (ADU) Report

The Array Diagnostics Utility (ADU) provides a diagnosis of the smart array RAID controllers, with information such as the array status and disks serial numbers.

Step-by-step guide

Create an Array Diagnostic Report from VMware ESXi Using Windows

This procedure does not involve any edge filer downtime.

Prerequisites:

• Download the VMware vSphere CLI for Windows for the version of ESXi that you are running. For example, for ESXi 6.5, use the following download link:  https://my.vmware.com/web/vmware/details?productId=614&downloadGroup=VS-CLI-65.
• Download HP SSADU CLI for Windows. Download the 32-bit versions from https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_9586a8ace31e40f5819e7e5319 or the 64-bit version from https://h20566.www2.hpe.com/hpsc/swd/public/detail?swItemId=MTX_22d28a7b41864b1fbcf9a0182e.

To set up the environment:

1. The procedure to set up the environment is done once only.
2. Install VMware vSphere CLI for Windows.
3. Add the vSphere CLI folder (esxcli) path, such as c:\Program Files\hp\hpssaducli\bin, to the beginning of the value string for the Path system variables.
   Note: Use \\ instead of \ if necessary.
   If you do not set this path you cannot successfully run the HPSSADUESXIcommand.
4. Install HP SSADU CLI for Windows (or Extract followed by running the MSI package, if running Windows on a virtual machine).
5. Add the HP SSADU CLI folder path, such as c:\Program Files\hp\hpssaducli\bin, to the beginning of the value string for the Path system variables.
   Note: Use \\ instead of \ if necessary.

To create the report:

1. In the Windows machine, open a command prompt window.
2. Enter the command hpssaduesxi --server=gateway_IP --user=root --password=PASSWORD adureport.zip
   where gateway_IP is the IP address of the edge filer and PASSWORD is the password for the ESXI root user.

The ADU report is saved in the adureport.zip file in the current folder.

Note: If the report is not successfully generated, use ADUReportESXi.enc and esxcli.log to find the reason for the report failing.

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