Connect a CTERA Drive Protect (Agent) to a CTERA Portal over TCP 443

By default, a CTERA Drive Protect (Agent) attempts to establish a connection and perform cloud backup and synchronization with CTERA Portal over port TCP 995. This can be configured to connect to the CTERA Portal over TCP 443 using either a proxy server or load balancer at the data center.

Step-by-step guide

Note: Only HTTPS proxies that support the CONNECT method can be used.

To set up a drive app to use a proxy server:

1. In the Welcome to CTERA Agent window, click Advanced.
   

   

2. For Proxy Settings, select Use HTTP Proxy and configure the appropriate settings and click Save.
   The proxy settings set in the Advanced window are saved as the default proxy settings. If you connect not using these proxy settings and then use the proxy settings again, these default settings are displayed.

Related articles

Change the Device Connectivity Port from TCP 995